J179 Phone Features 2

[Geordie12567]

I am not an expert on the IP office, but I am a legacy guy with Nortel Meridian experience. So have an idea how things should work.

So I have a IP office system for personal use equipped with 9608 telephones in SIP mode. I just recently upgraded it as the phone features were very limited. I have three line appearances,Redial, Transfer and conference but nothing else. I could not get the Message button to call voice mail or the message light to light up when i get a message. On the phone it says to press <> for features but there is none listed.

So I upgraded to Version 11 and installed a J179 and it appears to operate the exact same was as the 9608. Is this just the way it works? Or am I missing something?

 

[sizbut]

If you've been using the 9608 in SIP mode with IP Office then you've been missing just about everything that IP Office supports on those phones. And the J179s are probably operating the same because you've got a manually configured 46xxsetting.txt file on the system missing all the new settings needed for the J139/J169/J179 phones.

- Temporarily remove the 46xxsettings.txt file from your system and let it auto-generate the file. View it using a browser and save a copy so that you can compare it to your manual one.

- Get you 9608 into H323 mode.

Search for the R11.0 "IP Office SIP Telephone Installation Notes" manual (Google is your friend).

http://marketingtools.avaya.com/kno...ipoffice/mergedProjects/sipphoneinst/j169.htm

http://marketingtools.avaya.com/knowledgebase/user/ipoffice/mergedProjects/9600user/index.htm

http://marketingtools.avaya.com/knowledgebase/user/ipoffice/mergedProjects/J100user/index.htm

Stuck in a never ending cycle of file copying.

 

[gwebster]

With IP Office 11, the J179 is a fully featured SIP phone. With earlier releases, you need to run it in H.323 mode for full features.

 

[Geordie12567]

I browsed into the 46xxsettings.txt file and confirmed it is an autogenerated file. With regards to H323 mode, I use remote phones at different locations connected via an SBC, so I have to keep them in SIP mode for this reason.

It may be thats all the features you get with SIP. Be interested to know if anyone has setup a message key and light on a jXXX series phone

 

[kyle555]

Just because it says its auto-generated doesn't mean someone didn't edit some settings in there and re-upload it while the title banner still says its auto-generated.

The main difference as I understand it is that when there is no 46xxsettings.txt in the folder, the system does provide the auto-generated file. When you make changes in IPO's system config that would necessitate changing the settings file, the system always auto-generates a new file that is in line with whatever configuration is in IPO. If you upload a 46xxsettings file yourself, that would then take precedence and you'd never benefit from the auto-updates.

Just as a silly example, if for your H323 phones you had SET MCIPADD 1.2.3.4 and you decided to change your LAN1 IP from 1.2.3.4 to 10.10.10.10, an auto-generated settings file would update that parameter to 10.10.10.10 whereas a file you upload yourself wouldn't.

 

[kyle555]

I looked in the knowledge base for J1x9 SIP phones and a sample 46xxsettings
I guess SET MWISRVR makes it 'subscribe' to lamp state from the IPO.

And then I guess this is how to make it subscribe to certain feature packages for CCMS over SIP stuff.
SET SUBSCRIBE_LIST_NON_AVAYA "reg,message-summary,avaya-ccs-profile"

In Aura, System Manager pulls the whole CM config into it's database and syncs that database to Session Manager who then proceeds to crunch a config for the phone based on the CM PBX serving it. avaya-ccs-profile is a big part of that. It's called personal profile manager and various elements are delivered in either Avaya-specific SIP headers in SIP messages (like, your-pbx-phone-line=1 to say make line 1 ring) or via HTTPS. When a Aura SIP phone makes contacts or adjusts ringers or volumes, the phone sends that to Session Manager over HTTPS as a PPM interaction - kinda like BRURI for H323 phones but 'out of the box' from the SIP server. I'd presume USER_STORE_URI is something the phone uses to accomplish the same idea in SIP on IPO.

SET USER_STORE_URI "

https://192.168.0.180:443/user"

# J129AUTOGENERATEDSETTINGS
SET USER_STORE_URI "[URL unfurl="true"]https://192.168.0.180:443/user"[/URL]
SET MWISRVR "192.168.0.180"
SET SIP_CONTROLLER_LIST 192.168.0.180:5060;transport=tcp
SET FQDN_IP_MAP "storm1.example.com=192.168.0.180"
SET AUTH 0
SET ENCRYPT_SRTCP 0
SET GMTOFFSET +1:00
SET SNTPSRVR ""
SET DSTOFFSET 0
SET PHNMOREEMERGNUMS "911"
SET PHNEMERGNUM "911"
SET LANGUAGES Mlf_J129_LatinAmericanSpanish.xml,Mlf_J129_CanadianFrench.xml,Mlf_J129_BrazilianPortuguese.xml,Mlf_J129_Italian.xml
SET SYSTEM_LANGUAGE Mlf_J129_English.xml
SET MEDIAENCRYPTION 9

# SETTINGSJ1X9
IF $SIG_IN_USE SEQ H323 GOTO PER_MODEL_SETTINGS
SET SIMULTANEOUS_REGISTRATIONS 1
SET ENABLE_AVAYA_ENVIRONMENT 0
SET SIPREGPROXYPOLICY "alternate"
SET DISCOVER_AVAYA_ENVIRONMENT 0
SET FAILBACK_POLICY admin
SET SEND_DTMF_TYPE 2
SET SYMMETRIC_RTP 1
SET SIG_PORT_LOW 1024
SET SIG_PORT_RANGE 64511
SET TCP_KEEP_ALIVE_STATUS 1
SET ENABLE_PRESENCE 0
SET ENABLE_SHOW_EMERG_SK 0
SET ENABLE_SHOW_EMERG_SK_UNREG 0
SET TCP_KEEP_ALIVE_TIME 30

# STIMULUSSETTINGS
SET ENABLE_IPOFFICE 2
SET SDPCAPNEG 1
SET CONNECTION_REUSE 1
SET ENCRYPT_SRTCP 0
SET SSH_ALLOWED 0
SET INGRESS_DTMF_VOL_LEVEL -1


# SETTINGSJ129
SET CONFERENCE_TYPE 0
SET ENABLE_IPOFFICE 1
SET SUBSCRIBE_LIST_NON_AVAYA "reg,message-summary,avaya-ccs-profile"
SET MUTE_ON_REMOTE_OFF_HOOK 0 
SET PSTN_VM_NUM "VM.user"
SET ENABLE_RECORDING 0
SET BLUETOOTHSTAT 1
SET INSTANT_MSG_ENABLED 0
SET SIPCONFERENCECONTINUE 0
SET ENABLE_CONTACTS 1
SET SUBSCRIBE_SECURITY 0
SET RTCPCONT 1
SET RTCP_XR 1
SET USE_QUAD_ZEROES_FOR_HOLD 0
SET ENABLE_EARLY_MEDIA 1
SET PHY1STAT 1
SET PHY2STAT 1
SET PHY2TAGS 0
SET DHCPSTD 0
SET ICMPDU 1
SET ICMPRED 0
SET AUDASYS 3
SET AUDIOENV 1
SET PHONE_LOCK_IDLETIME 0
SET LOCALLY_ENFORCE_PRIVACY_HEADER 0
SET PHNMUTEALERT_BLOCK 0
SET ENABLE_PHONE_LOCK 1
SET CONTROLLER_SEARCH_INTERVAL 4
SET FAST_RESPONSE_TIMEOUT 4
SET RINGTONES ""
SET RINGTONESTYLE 0
SET G726_PAYLOAD_TYPE 110
SET NO_DIGITS_TIMEOUT 50
SET INTER_DIGIT_TIMEOUT 5
SET DAYLIGHT_SAVING_SETTING_MODE 0
SET DSTOFFSET ""
SET SECURECALL 0
SET SSH_ALLOWED 2
SET SSH_BANNER_FILE ""
SET SSH_IDLE_TIMEOUT 10
SET LLDP_ENABLED 1
SET PLUS_ONE 1
SET INSTANT_MSG_ENABLED 0
SET ENABLE_MODIFY_CONTACTS 1
SET ENABLE_MULTIPLE_CONTACT_WARNING 0
SET ENABLE_REDIAL 1
SET ENABLE_REDIAL_LIST 1
SET ENABLE_CALL_LOG 1
SET PROVIDE_LOGOUT 0
SET SOFTKEY_CONFIGURATION 0,1,3
SET POE_CONS_SUPPORT 1
SET SUBSCRIBE_SECURITY 0
SET PHNNUMOFSA 2
SET DATESEPARATOR / 
SET DATETIMEFORMAT 0
SET DIALWAIT 5
SET RTCPMONPERIOD 5
SET APPSTAT 0
SET PROCSTAT 0
SET ENHDIALSTAT 0
SET PHNCC 1
SET PHNDPLENGTH 7
SET PHNIC 011
SET PHNLD 1
SET PHNLDLENGTH 10
SET PHNOL ""
SET QKLOGINSTAT 1
SET VLANTEST 60

 

[Geordie12567]

Thanks for your help and research on this, I should be back at the system in a few days and I will let you know how it goes.

Regards

 

[Bucky101]

Does you 'contacts' on the K179 work? Everything works but that for me

 

[Bucky101]

Does you contacts button work on the J179? I cannot see any contacts in the system but it does work for k1xx and equinox on PC

 

[Qzwsa]

Contacts work fine on J139 and J179. I'm sitting at a site right now where I finished installing nothing but J's and they work just like a 9504 / 9508.

-- Actually, it still has the bug from the 9500 series that you can't scroll between contact lists once you hit the group contacts. --

Make sure you are using (as mentioned often on Tek-Tips) the auto-generated 46xxsettings file, and make sure your IPO is R11 SP 1. That SP 1 is important as it has full support of the J100 3.0 firmware and the SIP advanced features.

-Qz