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J179 button module loses labels after patching/reboot

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lopes1211

lopes1211

Technical User
Jan 11, 2002
2,835
US
Has anyone seen this? I have a J179 SIP with several busy indicators programmed. In System Manager, button labels have been assigned to those buttons to say Joe, Bob, Mary, etc.... instead of the default "BUSY-1234" After adding the latest 8.1.3 SSP patches to SMGR and SM, those names on those button labels are gone. The phone shows "BUSY-1234" and the labels need to be typed into SMGR again. It's not a 1-time deal, these labels appear to disappear from the phone and SMGR every time we patch/reboot.

-CL
 
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