J169 Name and Number display for incoming calls 2

[NYSTECH]

IPO SE 11.0.4 with j169 H323 phones.
Customer is requesting to see only the number for inbound calls. Currently they see name and number. I believe I can modify the 46xxspecials.txt generated by IPO to accomplish this but so far have not had any luck. her is the file and SET Display Name_Number is set to 2.
Am I missing something?
## IPOFFICE/11.0.4.0.0 build 74
IF $MODEL4 SEQ 1603 GOTO 16XXSPECIALS
IF $MODEL4 SEQ 1608 GOTO 16XXSPECIALS
IF $MODEL4 SEQ 1616 GOTO 16XXSPECIALS
IF $MODEL4 SEQ 9620 GOTO 96XXSPECIALS
IF $MODEL4 SEQ 9630 GOTO 96XXSPECIALS
IF $MODEL4 SEQ 9640 GOTO 96XXSPECIALS
IF $MODEL4 SEQ 9650 GOTO 96XXSPECIALS
IF $MODEL4 SEQ 9608 GOTO 96X1SPECIALS
IF $MODEL4 SEQ 9611 GOTO 96X1SPECIALS
IF $MODEL4 SEQ 9621 GOTO 96X1SPECIALS
IF $MODEL4 SEQ 9641 GOTO 96X1SPECIALS
IF $MODEL4 SEQ J129 GOTO J1X9SPECIALS
IF $MODEL4 SEQ J139 GOTO J1X9SPECIALS
IF $MODEL4 SEQ J169 GOTO J1X9SPECIALS
IF $MODEL4 SEQ J179 GOTO J1X9SPECIALS
IF $MODEL4 SEQ K165 GOTO K1XXSPECIALS
IF $MODEL4 SEQ K175 GOTO K1XXSPECIALS
GOTO GENERALSPECIALS
# 16XXSPECIALS
GOTO GENERALSPECIALS
# 96XXSPECIALS
GOTO GENERALSPECIALS
# 96X1SPECIALS
GOTO GENERALSPECIALS
# J1X9SPECIALS
IF $SIG_IN_USE SEQ H323 GOTO J1X9H323SPECIALS
## DISPLAY_NAME_NUMBER specifies whether the name and/or number will be displayed for
## incoming calls, and if both are displayed, the order in which they are displayed.
## Value Operation
## 0: display calling party name only
## 1: display calling party name followed by calling party number
## 2: display calling party number only
## 3: display calling party number followed by calling party name
## This parameter is supported by:
## J169/J179 SIP R1.5.0; valid values 0 through 3; the default value is 0.
## 96x1 SIP R6.2 and later; valid values 0 through 3; the default value is 0.
## 96x1 SIP R6.0.x; valid values 0 through 1; the default value is 0.
## 96x0 SIP R2.6.5 and later; valid values 0 through 3; the default value is 0.
## 96x0 SIP R2.0 through R2.6.4; valid values 0 through 1; the default value is 0.
SET DISPLAY_NAME_NUMBER 2
GOTO GENERALSPECIALS
# J1X9H323SPECIALS
GOTO GENERALSPECIALS
# K1XXSPECIALS
GOTO GENERALSPECIALS
# GENERALSPECIALS
# GROUP_SETTINGS
IF $GROUP SEQ 1 GOTO GROUP_1
IF $GROUP SEQ 2 GOTO GROUP_2
IF $GROUP SEQ 3 GOTO GROUP_3
IF $GROUP SEQ 4 GOTO GROUP_4
IF $GROUP SEQ 5 GOTO GROUP_5
GOTO END
# GROUP_1
GOTO END
# GROUP_2
GOTO END
# GROUP_3
GOTO END
# GROUP_4
GOTO END
# GROUP_5
GOTO END
# END

 

[holdmusic34]

put the display name number 2 command before this line:
IF $SIG_IN_USE SEQ H323 GOTO J1X9H323SPECIALS

This line sends the bouncing ball to another file. it's the equivalent of goto end. It's not going to read any more of the J1x9specials section.

'Wait..what? der be no bouncin ball here boy'
Hear me out.

One thing that makes these suckers easier to read is to think of it with two rules...
Karaoke where you follow the bouncing ball and execute the command on the line BUT ONLY when Simon Says the two hashes are nilled out ( removed).
So Japanese Karaoke and Simon Says.
Sounds like a Richard Hammond special on one of his super engineering shows.

Also, your line settings can be set to favour trunk/ favout directory.
Set it to favour trunk.

remembering Intrigrant 2019

 

[NYSTECH]

Thank You and I will be trying that shortly. I do like your analogy of the bouncing ball LOL.

 

[fonedude]

SIP Trunk or PRI?

 

[sizbut]

Overide it with a name match from the IP Office system directory (yes, you may have to set the system and our trunk to Favor Directory for their Name Priority setting).

Stuck in a never ending cycle of file copying.

 

[derfloh]

Or put it into the GENERALSPECIALS section.

IP Office remote service

https://www.fwilke.com/home

Fixed price SIP trunk configuration:

https://www.fwilke.com/en/ip-office-sip-trunk-en/

CLI based cale blocking:

https://blog.fwilke.com/ip-office-block-calls-from-specific-cli/

SCN fallback over PSTN:

https://blog.fwilke.com/ip-office-scn-fallback/

 

[gwebster]

Why are you using H323 on a J169 with IPO 11. Only SIP is supported on IPO 11 and above.

 

[TouchToneTommy]

Why are you using H323 on a J169 with IPO 11. Only SIP is supported on IPO 11 and above.

Not necessarily - SIP is a better integration and user experience, but putting it in H.323 mode makes it identify as a 9611, which you might want to utilize the built in VPN settings.

 

[gwebster]

DISPLAY_NAME_NUMBER does not apply to an H.323 J169. Look at the description.

 

[holdmusic34]

True that. Wasn't sure whether they were on H.323 or SIP.
There's so many ESL users here that it can be difficult to ascertain what they're driving at sometimes.
Like when end users call a phone a line. We can guess what they mean and there's no point correcting them.

remembering Intrigrant 2019

 

[NYSTECH]

I wrote the wrong protocol for the phones. They are SIP not H323.