IX Workplace - Experiencing some strange things

[dsm600rr]

First Strange Thing: On office WiFi (Not going through the ASBCE), sometimes my IX Workplace on my iPhone will only ring once, and then says I missed the call as the office phones continue to ring.

Second Strange Thing: Off WiFi out in the field (Going through my ASBCE), sometimes my IX Workplace on my iPhone will ring once or twice, then I get the banner saying I missed the call however my IX Workplace App is still ringing and I can still answer the call.

Third Strange Thing: On my Windows PC, if I open IX Workplace, under message I will not show the correct presence (green check mark) until I open the chat. This happens both locally and remotely.

Freshly Opened:

After opening the chat:

Lastly, If I make a Call from IX Workplace on my iPhone, on speaker phone, I do not hear any ringing. I can only hear audio once the call connects.


IPO Running R11.1.0.1.0 Build 95

ASBCE Running 8.1.2.0-31-19809

Windows PC IX Workplace: 3.20.0.54.26

iPhone IX Workplace: 3.21.0


ACSS