IX Workplace Contacts

[davea2]

Hi

Just set up a customer for IX Workplace, something I have done many times before, however this one has a problem with no presence and contacts.
This is set up with a GoDaddy UCC, covering the domain and FQDN which points to the IPO.
Ports 411, 8411 5061 and RTP range NATed to IPO

Nothing happening on contacts though.
Same result on iPhone, An=droid and Win.

I have just re-keyed the cert just in case but still the same.

Any ideas?

I am starting to go round in circles so may be missing something obvious.
46xxsettings auto gen, TLS on, no 46xxspecials
IPO on 11.0.0

Thanks!

 

[derfloh]

It also needs port 443

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[davea2]

Hmmm

fairly sure I have not had to add 443 before.

Anyway, also NATed 443 through to the IPO and still the same issue

 

[davea2]

Could it be related to

GET /tpkt/mtcti HTTP/1.1
User-Agent: Avaya Communicator/3.0 (3.6.4.31.2; Avaya CSDK; Microsoft Windows NT 6.2.9200.0)

Which produces:-

HTTP/1.1 404 Not Found
Date: Fri, 30 Oct 2020 08:26:09 GMT