When trying to do backups through a modem I get error "Save Unknown Error". Support says this is a known problem, but I need to do a backup! Support said to try a different operating system. I have tried Windows 95, NT and 2000, still no luck. I have also tried using Matworx 3.53 to no avail. My local support guy can do a backup through a modem using Windows 98 and Matworx 3.0.8. Anyone else having these problems? Can anyone advise???