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IVR

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wpetilli

Technical User
May 17, 2011
1,877
US
I am familiar with call centers, but have never used an IVR. Where does one learn how to manage/program IVR's and secondly, what IVR's do most big companies use?
 
wpetilli,

if i may suggest you contact your AVAYA Business Partner. They'll have good insight into and IVR solution for you. I currently use a company called Braxtel. They are great to work with. Check them out online...
Braxtel put in an IVR for my business and its working like a charm. I maintain it now, once they built it. give them a call.

bob
 
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