Hi There
We are using AACC 6.1 and are looking to implement and IVR Survey. The survey will consist of 4 questions with the input being 1 - 5 for service rating.
Does anyone know of an easy/inexpensive way to implement this or maybe a 3rd party solution?
Kind Regards
We are using AACC 6.1 and are looking to implement and IVR Survey. The survey will consist of 4 questions with the input being 1 - 5 for service rating.
Does anyone know of an easy/inexpensive way to implement this or maybe a 3rd party solution?
Kind Regards