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IVR prompt digits are not responding when pressed on Avaya ACCS

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BrianCosta

BrianCosta

Systems Engineer
Oct 25, 2018
376
JO
Hello,

Has anyone experienced this issue as it is quite strange?

The digits on the IVR are not responding, even on the logs it is not returning values.

I have tested with default Call flow as well but it's the same result.

The version is shown below:

ACCS Release 7.1
Aura Media Server 8.0

Thanks in advance
 
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