ITG Trunk card

[ccarmock]

We have a CS1000M (option 81C derived) running 5.5 software it still has an old ITG trunk card providing H323 trunks between other CS1000s. Old yes but it works.

I need to downlaod a new dialplan to the card but everytime I try to transmit a dialplan from TM 4.0 it fails.

I have a telnet to the card itsself whn I try a transmit or retrieve and get:-

2008 6 28 06:50:47 (SNMP) :services_set: Setting file Lock
2008 6 28 06:50:47 (NMM) :Module 14 setting file system lock
2008 6 28 06:50:47 (NMM) :itgFileXfer: transfer type: TYPE I
Login failed.
2008 6 28 06:50:48 (NMM) :ftp connection cannot be established
2008 6 28 06:50:48 (NMM) :itgFileXfer returning with status ERROR
2008 6 28 06:50:48 (NMM) :itgFileXfer exited returing ERROR


I guess the login failure is the problem However not sure if this is a login failure FROm the card back to TM or TM can't login to the gard. I know the username/password for the card itself but don't ever remember configuring this in TM.

Any clues?

Also is there a way to manually pull the dial plan off the card, edit the file and transfer back?


regards
Clive

 

[Firebird Scrambler]

Hello Clive

Did you say that you can Telnet to the card OK?.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[ccarmock]

Hi,

yes a telnet to the card itself is fine with default credentials - it's that TM can't seem to correctly FTP the card - I telnetted to the card to get that output above....

 

[ccarmock]

Is it possible to edit the dial plan directly from a telnet session to the card?

or get the file off/edit manually and transfer back?

 

[Firebird Scrambler]

Have you changed the private and public passwords in the ITG card settings as this will stop you from retrieving any information.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[ccarmock]

No not to my knowledge..... I assume they need to match the SNMP strings in TM?

Is there a way to print current ones from the card and set them should I find they are wrong?

 

[ccarmock]

I found an article that suggested an ITG card will throw out on the serial port on bootup it's current SNMP passwords.

So I connected up a laptop to the port on the card & reset it - but having gone through all of the bootup messages I don't see any reference to the passwords.

Does anyone know of a way to get the card to tell me what is set so I can set TM correctly.

I really don't want to do a clearLeader just in case I can't reload the config!

 

[ccarmock]

This has been solved now. It was not a problem with the ITG trunk card at all. But rather that the TM installation did not have the user ID & password configured.

This was found on the main 'Sites' Window Configuration->Configure FTP server needed to have the user ID & password of the TM server so that the card could use that to transfer the files.