Items "stuck" in Outlook 2002 Deleted Items folder

[Vol4Ever]

*** cross posted in MS Office forum ***

We recently installed OSASync, an Outlook add-in to synchronize our office contact lists. Everything is working fine except one machine. This machine somehow wound up with around 4300 deleted contacts in the Deleted Items folder. I've tried every gyration I can think of to get rid of them. Tried deleting individually as well as Empty Deleted Items option. Also tried setting Empty Deleted Items on exit.

Every single method yields the same error message: "The messaging interface has returned an unknown error. If the problem persists, restart Outlook." I've looked through Google as well as Microsoft KB. Tried several suggestions including the automated PST file fixer that comes with Outlook. It did find & correct some errors, but the 4000+ contacts are still in Deleted Items.

Does anyone know of a way to manually reset the Deleted Items file? I'm out of ideas at this point.

Thanks in advance.

Russ

 

[aich69]

Are you using email through an Exchange Server?
Do you have the use of Outlook Web Access?

If you have the above conditions I may be able to help.