I have two B169 IP Wireless DECT stations. Both are experiencing issues with receiving calls when I call them direct via a DID or Auto Attendant.
Calls are coming via a SIP Line.
The phones are able to make outbound calls with no issues.
I set the destination on the ICR to another extension, a J169 phone, the call goes through with no issues.
So looks like like it is a config issue with the IP Dect station.
I do see the call in System Status for a split second and then it drops.
Monitor shows that calls are reaching the phone and dropping. Found the following logs.
SIP/2.0 604 Does Not Exist Anywhere
Via: SIP/2.0/TCP 10.10.142.17:5060;rport=5060;branch=z9hG4bKd29558a4e7b786a9ee4324198b6423fc
Max-Forwards: 70
From: "6808" <sip:19152172500@10.10.142.17>;tag=d6632cf1c44b5a8a
To: <sip:2620@10.10.142.17;transport=TCP;line=26733>;tag=i.mfzrxga
Call-ID: 182c9173331fe7fafd8b62b482912acf
CSeq: 1278338862 INVITE
Contact: <sip:2620@xxx.xxx.xxx:51215;transport=TCP;line=26733>
User-Agent: Avaya IP DECT SC/04.50.0007 (MAC=00087B195802; SER= 00000; HW=1)
Content-Length: 0
Has anyone ran into this issue?
Thanks for the help!
Calls are coming via a SIP Line.
The phones are able to make outbound calls with no issues.
I set the destination on the ICR to another extension, a J169 phone, the call goes through with no issues.
So looks like like it is a config issue with the IP Dect station.
I do see the call in System Status for a split second and then it drops.
Monitor shows that calls are reaching the phone and dropping. Found the following logs.
SIP/2.0 604 Does Not Exist Anywhere
Via: SIP/2.0/TCP 10.10.142.17:5060;rport=5060;branch=z9hG4bKd29558a4e7b786a9ee4324198b6423fc
Max-Forwards: 70
From: "6808" <sip:19152172500@10.10.142.17>;tag=d6632cf1c44b5a8a
To: <sip:2620@10.10.142.17;transport=TCP;line=26733>;tag=i.mfzrxga
Call-ID: 182c9173331fe7fafd8b62b482912acf
CSeq: 1278338862 INVITE
Contact: <sip:2620@xxx.xxx.xxx:51215;transport=TCP;line=26733>
User-Agent: Avaya IP DECT SC/04.50.0007 (MAC=00087B195802; SER= 00000; HW=1)
Content-Length: 0
Has anyone ran into this issue?
Thanks for the help!