Issues with AA

[minnesotajim]

I have added voicemail(PC Card Small) to exisiting Partner system. I get the AA to answer. However, it rings ext 10 3 times, then ext 14 rings six times, and finally to AA. During the ringing on ext 14 you still see the call flashing on ext 10.
Second question: I have programmed a night service button on the ext 10. When this is pressed it still ring like the situation above. What am I missing in the programming?

 

[1043]

http://support.avaya.com/japple/css...53&temp.releaseID=141772&temp.bucketID=108020

Checkout the Avaya faq's see if they help. Then post back.

 

[minnesotajim]

I have both day and night set to zero rings.

 

[1043]

its easy
1. #505,group 7, 78 and 79 only are 1 assigned.
2. #206, group 7, line (01,02,03) = 1 assigned.
3. #506, mode 1=day 2=night,line# rings 0,1,2,3,...
4. #507,line#, 1 always.

 

[TouchToneTommy]

1043 hit it above in #1 - #505,group 7, 78 and 79 only are 1 assigned.

To me, it sounds as if Ext. 10 and 14, and possibly more extensions got included in Hunt Group 7, and need to be removed.

 

[minnesotajim]

Thanks 1043 and TouchToneTommy. All finished and on to the next one.