Issues with 7.1 internal calls.

[colpot]

We have a customer who has problems with internal calls. When they call internally some users have the following issue:-
Extension 1 calls Extension 2 and extension 2 picks up the line is dead. Extension 1 hears ringing continue.
The users are hot desking users and it does not affect everyone. If the users log out of the base station and use the base number the calls work ok.
If they log in elsewhere they have the problem
Thanks


Colpot
(Remember - If it aint broke - fix it till it is.)

 

[TheMitelGuy]

I would call technical support in Kanata.

 

[colpot]

It is with Mitel UK, but was just seeing if anyone else had come across this issue.

Colpot
(Remember - If it aint broke - fix it till it is.)