Issues in AVAYA IP Office 500 2

[itsuport5589]

Hello Friends,

I have following problems in my AVAYA IP PBX

-> Cannot see incoming call reciepient number on AVAYA Phones Is not working, Activate Called ID Feature from ISP Provider. Do I need to make any setting on my PBX.

-> When, we redial, we see only half number on AVAYA 1608 screen. May I know is there anything to be done to full number.

-> Someitime redial option.shows....jumpled numbers....not in series....may i know the reason please.

-Thanks,
Sam

 

[holdmusic34]

Get a BP in to have a squizz. This can be cleared up in an hour.

 

[intrigrant]

You have been posting here before with unclear questions showing you are a end user or a maintainer who doesn't have a bit knowledge about the system.
Get paid support instead of trying to get free support, that is not what this forum is intended for.

A simple mind delivers great solutions

 

[Westi]

I have to agree with holdmusic34 and intrigrant that you should get a proper BP to look at your problems out of more than the already stated reasons.
Who put your system in that you have these problems?
If you put it in yourself than you are the posterchild for us why not to do it.
We take our job serious and will make those problems either disappear or not even appear when we install a system properly. If you had an Avaya BP install your system call Avaya and tell them about it as we all like to get rid of BP's that give us a bad name and are just in it for the sale and leave customers hanging after that without proper support.

We all here that give advice are working for a BP and we help others less experienced techs with their problems but we expect in return that they actually know the basics to help us help them. Basics in telephony and basics in networking are these days a must to make things work. Knowing how a system worked 10 years ago is of absolutely no help with the IPO any more and some training and sweating over manuals has to be done to catch up in the world of communications.
We also don't like wasting our time by giving advice and then having to explain in 20 posts how to apply it. So if you want to get your problem solved fast then hire a BP and go over the stuff with the tech that will come and fix it, that is saving you as well as us time and frustration.
If you rather have it solved for free start reading the 100,000+ pages of documentation that you can download for free.

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.

 

[intrigrant]

Star for you to elaborate why we don't help him.I usually don't have the patience to do that....

A simple mind delivers great solutions

 

[Westi]

thanks intrigrant

I think I keep a copy of this and then just paste it into these types of posts because it avoids a lot of stress if people know why we post the advice to go to a BP instead of starting a never ending thread in the attempt to help.

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.

 

[itsuport5589]

First of Thanks for your valuable responses !!

Yes, you are right, i don't have bit knowledge in AVAYA, thats why i came here to request to knowledge one, so spread your knowledge, instead of lengthy messages. We already tried with few experts, as it runs on release of 5.0.26, they try to play around mess around. Whtever they configure, going away, again we are in another big problems.

If anyone has help, would be great, please let me know to resolve the above issue by myself.

-Thanks,
Sam

 

[phoneguy610]

I have an idea get a real avaya tech out, not some guy that you found on Craigslist for $20 an hour that worked on it once.

It shouldn't matter that is on 5.0

This is not the place for free support and I think the guys illustrated that above.

Call avaya they will find you someone

ddcommllc.com
Avaya/Toshiba/SyntelSolutions

ACIS

"Will work for stars

 

[holdmusic34]

Have a look here mate if you haven't been shown:

http://www.avaya.com/usa/partner-locator/

Companies that mess around won't be around if you vote with your feet.