Hello Tek-Tips Enthusiasts,
I have a customer with IP Office running version 4.2(4). They use access codes to dial long distance. In the user tab, I have setup forwarding to a short code of *671. In the short code field I have the following.
*671
Dial
1xxxxxxxxxxYzzzz
1
Where xxxxxxxxxx is the phone number, zzzz is the access code, and 1 is the group ID of the PRI. When the call is received it returns just a busy tone.
Any ideas?
Thanks
I have a customer with IP Office running version 4.2(4). They use access codes to dial long distance. In the user tab, I have setup forwarding to a short code of *671. In the short code field I have the following.
*671
Dial
1xxxxxxxxxxYzzzz
1
Where xxxxxxxxxx is the phone number, zzzz is the access code, and 1 is the group ID of the PRI. When the call is received it returns just a busy tone.
Any ideas?
Thanks