Issue with forwarding set to site B

[curlycord]

When forwarding set to the other site it works when calling in via AA or DID but not when you Intercom the DN.......it briefly shows target line 300 then disconnects.
Anyone at B calling the DN internally of the B phone in question has an issue.

Outside Caller calls Site A
Enters DN for site B
Site B DN is forwarded (F4XXX) to reception at site A
Works fine

As a test we did a reverse mockup setup and worked fine.
This tells us something wrong with one of the sites.

The only quick fix was to forward to the DID instead of the DN.

BCM400


Any ideas what/where to look at?








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curlycord

http://www.curlycord.com

 

[morenot]

delete Target Line 300 and rebuild target line 2XX

 

[Rustymutt]

What release software?

 

[Rustymutt]

Make sure allow redirect is set to yes.

 

[curlycord]

2.0

Redirect I assume would be ON otherwise it would not work with outside callers.

Why delete 300? you think corruption?


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curlycord

http://www.curlycord.com