curlycord
Programmer
When forwarding set to the other site it works when calling in via AA or DID but not when you Intercom the DN.......it briefly shows target line 300 then disconnects.
Anyone at B calling the DN internally of the B phone in question has an issue.
Outside Caller calls Site A
Enters DN for site B
Site B DN is forwarded (F4XXX) to reception at site A
Works fine
As a test we did a reverse mockup setup and worked fine.
This tells us something wrong with one of the sites.
The only quick fix was to forward to the DID instead of the DN.
BCM400
Any ideas what/where to look at?
=----(((((((((()----=
curlycord
Anyone at B calling the DN internally of the B phone in question has an issue.
Outside Caller calls Site A
Enters DN for site B
Site B DN is forwarded (F4XXX) to reception at site A
Works fine
As a test we did a reverse mockup setup and worked fine.
This tells us something wrong with one of the sites.
The only quick fix was to forward to the DID instead of the DN.
BCM400
Any ideas what/where to look at?
=----(((((((((()----=
curlycord