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Issue with Client Security 3.1 & Outlook

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CAPPBC

IS-IT--Management
Dec 20, 2006
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I have had CS 3.1 installed for about 10 months and now I am starting to see an issue. The symantec firewall is interupting connection to the server within Outlook.

-Same policy file has been in use for 10 months now issues arise.
-If I update the policy, user can retrieve mail.
-Timeout in Outlook set for longer timeout.
-Is not hardware related (Replaced machine, same issue)
-Policy file is set to allow connections through port
-I will not disable incoming mail due to security concerns

I have about 40 users connected to the server via Symantec System Center. Only one user is experiencing this issue.

Has anyone else encountered this issue? I cannot find anything on the web that works.
 
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