Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Issue with 6921 phone and an analogue cordless handset connected to ATA187

Status
Not open for further replies.

cubbyno9

Technical User
Feb 4, 2010
8
GB
Hi,

We have an issue with a 6921 handset and a cordless analogue handset connected to an ATA187.

The user answers the 6921 handset fine, he then picks up the cordless handset and goes to store area and tries to continue call. However when he presses the green button to talk to caller he hears dial tone.

Previously on the old PBX he was able to do this and he is getting very frustrated.

Could anyone be so kind to advise what I need to change on the configuration, thanks. (Sorry I am Nortel engineer now working on Call Managers)
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top