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Issue ringing sound

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activenew

Technical User
Apr 13, 2015
283
SA


Hello everyone,

I am facing issue in a digital ext , sometime when call this ext i can't hear ringing sound , just appear on screen someone calling but no sound. sometime i can hear sound ringing.

how to detect the fault and solve it?


Thanks
 
I assume this is the MD110 you have posted previous qustions about and not a BP250 or other.

Will you post a SUDIP:DIR=xxxx; for the number in question.
 

thank you himdp for quick response

Yes, i have Winfiol-MD110

<SUDIP:DIR=1146;
DIRECTORY INFORMATION AT 16:21:18 17OCT16
DIRECTORY NUMBER : 1146
TYPE OF DIRECTORY NUMBER : DTS
NAME :
ADDITIONAL NUMBER :

EXTENSION TERMINAL DATA
EQU TERMD ADN CALALT TIMER
1-0-30-02 0028 1 0

EXTENSION DIRECTORY CATEGORIES
CAT TRAF SERV CDIV ROC TRM ADC CUST LANG BSEC MCOST
3 00030315 0200120100 000131000 000001 3 00000000000000 F 0 -

DIGITAL EXTENSION FUNCTION KEY DATA
KEY KTYPE FCN VALUE DIG
00 FCN TNS
01 FCN CAB
02 FCN CAD
03 FCN TNS
04 SKI F1
05 SKI F2
06 SKI F3
07 SKI F4
09 ODN 1146
10 ODN 1146
11 ODN 1146
12 FCN TNS
13 FCN NLOG
14 FCN TNS

GROUP DATA

PARALLEL RINGING DATA

DIVERSION DATA
INDIVIDUAL DIVERSION NUMBER: 5700

PAGING DATA

END
 
Well, that blew my theory that is was calls to an ADN with CALALT 0 which were not ringing, but this extension does not have an ADN.

Perhaps someone else has a theory.
 
Have you swapped the EQU, tested on the frame or replaced the handset/cable?
 
thanks for your reply,

No, i didn't try swapped
this problem occurs from time to time,but mostly working.

Thanks
 


Internal wiring for phone speaker it has been damaged.

Thanks for your help.
 
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