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Issue:don't want caller ID to show up on the agent display

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NitramTELEBOY

IS-IT--Management
Jul 27, 2005
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thread690-1308153
I have recently ran into this problem and was wondering if there is a fix anyone run across?
CM 5.02

Thanks!
 
Code:
display system-parameters special-applications                  Page   6 of   7
                             SPECIAL APPLICATIONS

   (SA8758) - Auto Exclusion for Analog Bridged Extensions? n
             (SA8759) - Invoke NCR Transfer on Answer Only? n
  (SA8796) - Incoming Call Display with No/Delayed Ringing? n
                  (SA8797) - CTI Agent Call Capture by FAC? n
      (SA8829) - Expand Number of Common Shared Extensions? n
                              (SA8835) - Conference to VDN? n
 (SA8847) - Forced Disconnect of Diverted Predictive Calls? n
              [b][COLOR=red](SA8851) - Remove Caller Id from Set Display? y[/color][/b]

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting
 
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