Issue creating links to work documents

[collierd2]

Hello

I'm using Cognos 8.4
I've created a folder and I now want to drop some MS Word or Excel documents into this folder
I've added some documents to the documentation within webcontent
I can see these when accessing the URL

Now, If I try to add the URL by clicking New URL, it comes back with:

DPR-ERR-2079 Firewall Security Rejection. Your request was rejected by the security firewall

Yet, if I add it within a report, it works

I don't really want to add it to a report as an individual has to run the report then select something rather then just opening the document


As a side issue, it opens in wordpad and not word - what causes that?

Thanks for any help

Damian.