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ISP changed our A record to reroute web traffic, but still a no-go 1

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mdcr1

IS-IT--Management
Dec 3, 2009
20
US
We've had our ISP change our A record from the address that comes to our network (we were hosting our site internally) to an external address (now we've moved to having it hosted). We requested that they change the address from 255.x.x.1 to 254.x.x.2, and now that they've done that all traffic for goes to the new site (254.x.x.2). However, all traffic for domain.com still goes to 255.x.x.1. We want ALL traffic to go to 254.x.x.2, since people may type domain.com or or in their browser, how do we change that? If we have the ISP change anything, we'd want to make sure that mail.domain.com or files.domain.com doesn't change since we're only concerned about redirecting web traffic at this point...Thanks for any help you can provide!
 
It sounds like the it's own entry. I'd make it an alias to domain and thus the IP address that it eventually gets resolved to will be that of domain.
 
Tell them to change the @ to point to 254.x.x.2

@ represents the root domain of domain.com, this way when the user puts in domain.com it automatically gets sent to the same location as the www. record.

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have its own entry; they sent us the zone file and there was an entry for and one for domain.com. They changed one but not the other since we were not explicit....all good now, thanks notRoman and TechyMcSe2K!
 
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