I am developing an IVR solution that will use an Aculab Prosidy E1 board to interface with an MD110. There is a facility in the IVR solution to transfer to an operator station. I would like to implement transfer using "path replace" so as not to tie up the inbound lines.
Should I choose ISDN (TLU76/1) or DPNSS (TLU76/2) as my preferred hardware/signalling approach?
Are there any switch software version issues? My customer is at BC9.
Any other factors that I should consider in my decision?
Many thanks,
Rgds.
Should I choose ISDN (TLU76/1) or DPNSS (TLU76/2) as my preferred hardware/signalling approach?
Are there any switch software version issues? My customer is at BC9.
Any other factors that I should consider in my decision?
Many thanks,
Rgds.