ISDN disconnects periodically

[farmboy100]

Every 2 hours my internet connection is terminated. It is with the BT anytime service and a digital line. Is there anything that I can do about this?

 

[phonesrus]

What you need to find is a software program that periodically pings an address which will act as a "keepalive" for the bonded dialup connection, ISP's drop inactive connections. There are some "freeware" programs for this, and some that are over the counter.

 

[farmboy100]

Thanx. I'll have a look for one of those programs. if anyone knows of any please let me know.

 

[m110d]

Hi, Norton Systemworks contains a connection keepalive utility but it states when you activiate it that your ISP might not support keepalive although it's worth a try.....m110d

 

[farmboy100]

I've now tried a variety of these programs but none of them seem to work. It always disconnects periodically after 2hrs wether i'm using it or not. Have you got any new information? Thanx.

 

[MaxPipeline]

Have you checked with your ISP? It may be that your ISP has a 2 hour session time for your connection profile. This is different than an idle timeout. It may very well be that they limit all users to 2 hours at a time to make sure you don't stay connected all the time and tying up resources.

 

[farmboy100]

You were right MaxPipeline. Freeserve does have this policy -does anyone know of a method to get around this, e.g. somehow making the ISP think that the sesion is only a few minutes old?