nicolasgreening
IS-IT--Management
Hi All,
We have moved buildings a month ago and in the process moved our ISDN 30 from Colt to BT.
Both the offices are both in the Edgbaston exchange we have a 50 number DDI range. BT accepted the port request and the ISDN install on the 3rd Nov 2011 and installed the ISDN on the 23rd Nov but have now (6th Jan 2012) said that they can’t port the numbers as Colt had diverted the number from a Midland exchange a few years ago.
If they had told us this before we moved we would have accepted the fact and ordered and new range and told people our new numbers and address. But as we have now told all the clients the new address and the old range and had all the company 2012 calendars and paperwork with the new address and only DDI range, it is not only going to be expensive but hard to sell to our staff and Directors that we need to change now.
I have looked in to diverting services like MY inbound but the cost is £7 per ddi per month + calls and with 50 DDI's that is not cheap.
Please can you let me know if anyone has any suggestions or other options?
We still paying Colt for the old DDI range and they are diverting the DDI's but only to 1 number and this is not practical.
The telephone system is a 3Com NBX.
Thanks in advance Nick
Fresh SEO- A Fresh look at search engine optimisation. - <a href=" title="SEO Surrey">SEO Surrey</a>
We have moved buildings a month ago and in the process moved our ISDN 30 from Colt to BT.
Both the offices are both in the Edgbaston exchange we have a 50 number DDI range. BT accepted the port request and the ISDN install on the 3rd Nov 2011 and installed the ISDN on the 23rd Nov but have now (6th Jan 2012) said that they can’t port the numbers as Colt had diverted the number from a Midland exchange a few years ago.
If they had told us this before we moved we would have accepted the fact and ordered and new range and told people our new numbers and address. But as we have now told all the clients the new address and the old range and had all the company 2012 calendars and paperwork with the new address and only DDI range, it is not only going to be expensive but hard to sell to our staff and Directors that we need to change now.
I have looked in to diverting services like MY inbound but the cost is £7 per ddi per month + calls and with 50 DDI's that is not cheap.
Please can you let me know if anyone has any suggestions or other options?
We still paying Colt for the old DDI range and they are diverting the DDI's but only to 1 number and this is not practical.
The telephone system is a 3Com NBX.
Thanks in advance Nick
Fresh SEO- A Fresh look at search engine optimisation. - <a href=" title="SEO Surrey">SEO Surrey</a>