Is there a way to upload a WAV for a voicemail greeting on 3300? 1

[Hondy]

Is there a way to upload a WAV for a voicemail greeting on 3300? There is a System Audio Update but nothing specific to the VoiceMail box.

Thanks

 

[kwbMitel]

If the audio file update form does not display the ability to import a .wav file drectly to a mailbox it is because your software level pre-dates the addition of that functionality.

Upgrade or live without.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[Hondy]

thanks kwbmitel, is upgrading the system something I can do myself and for free?

Our comms provider wants $4000 for the job

 

[kwbMitel]

The cost of an upgrade is dependant on several factors:

1) - The software assurance status licensing with Mitel
2) - Other applications that might be impacted or need upgrades as well.
3) - The number of sites (Networked Controllers) that require upgrading.

If you have 1 controller and if the software assurance is up to date and if you have no peripheral applications then the cost should be minimal. (Labour only, if your service provider is honest)

That is a lot of ifs.

Can you do it yourself introduces some more ifs such as if your willing to accept the risk that if something goes wrong you might need a professional to fix it.

suffice it to say I don't know enough about your system, skillset, or environment to properly answer your question.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[Hondy]

Thanks kwbmitel - so it can do it, but its gonna cost me $4000!