Is there a way to block a phone # for incoming DID to a station? 3

[surferdude949]

Receiving undesired calls to our front desk receptionist. That extension is a DID (part of a PRI). This DID is a member of a coverage group but not VDN or vector.

Is there a way to block a number from reaching this extension?

 

[dufus2506]

The only way I know is to add the ANI of the incoming call to a Vector Routing Table.

Build a vdn that leads to the front desk receptionist, and add a check for ANI in the VRT to the assigned vector.

I'd just send it to a message that says something like like "You have reached a number that is no longer in service.".

Carpe dialem! (Seize the line!)

 

[DAVIDPAYNE]

There is away to us an EC500 Lic, setup a dummy station with no permission to dial anything, and the set the offending number as it off-pbx numbers. works will for if you only want to block a few inbound numbers.

 

[techlogik]

My vendor told me that the only way to do this is by upgrading our call center feature/call group feature to the next version which would then allow you to identify inbound numbers and do something with them before passing it to the auto attendent wiht the vector.

Still never figured out how to do it with a group of numbers via the vector table as it stands now like people state, and the EC500 is kind of useless if you actually want to use it for say, hmm...EC500 for users? And you can only do 1-1 with EC500 anyway, if you have 20 numbers you want to drop, that won't work either.

If someone has a detailed config for the vector method, that would be good.

 

[DAVIDPAYNE]

The advantage of using the EC500 for this, is that it will block the number no matter who's the "bad number" calls to.

But using the Vector would only protect the numbers that the vector run through.

But in the vector you would do the following step.

goto to step xx if ani = xxxxxxxx