Is there a change log?

[AndyRothgen]

Last week a user requested a phone had voicemail added to it. I did this & as usual it turns out they didn't want that at all, as previously the phone went to some form of automated menu system.

I don't know what system it was forwarding too so I can't revert to the previous setup. Hence my question about is there a change log I could refer to to find out the previous setup?

 

[phones1]

I'm afraid not, the history file will only show you what ovly you accessed on a date & printing the TN will only show the date a last change was made & not what was changed.

Any chance you can print another TN that has the same functionality & copy its FDN/Hunt information???

Remember if it doesn't work hit it harder

Scott UK

 

[AndyRothgen]

That's my current plan, if I can find another phone with the same functionality.