1. To default a mailbox, log in to the VM from a system administrator's phone. Type in their password (if one exists), dial 0 to get to admin options. Follow prompts to reset mail box (delete passcode, delete msg's, etc.)
If you do not know which station has manager rights, try it from all of them until you find one, or try the default. The published default mail box is 632 and there is no default password. Dial the voicemail number press # to get to main greeting, dial 9632 + 0.
Cosessions is the program that we used to connect via PC, but it is not 64 bit compliant and is no longer available. You can search this forum to find a copy, but you need an older PC to load and run it. You will also need a 9 to 9 straught through cable to connect via a serial port.
If you choose to upgrade the CPU to the IPK-II, keep in mind the licensing of ports and features. Licenses are linked to the CPU, cannot be transferred and are no longer available from NEC. Be careful on the secondary market.
2. Names can be changed from a phone. Download a user guide.