I hope this is the correct forum for this post as there doesn't seem to be an appropriate one, but here goes.
I manage the IT service for 2 companies and one of them wants to start to use Skype to communicate with one of their customers out in China at the customer's request.
I told them that I didn't think it was safe practice in a business environment but checked with our ISP who manages our Watchguard firewall.
They ran some tests with me sending Skype messages to someone on the outside and they said they could not see any particular traffic eminating from my IP address unless we switched every last bit of logging on. Then we could see traffic but it was encapsulated so we couldn't tell what was coming in or going out using Skype, and we couldn't control it. They told me this was a dangerous practice and to steer clear of it, which we have.
However, a friend of mine who works in support for a very large multi-national has been given a Skype phone to keep in touch with his engineers when they are out on site.
So is his company ignorant of the security implications of using this, which seems unlikely as they have teams of Cisco firewall engineers, or have they found a way to tag and control it?
I would be grateful if anyone had any information on this so I can make a definite statement to our users about whether they can use it or not.
Thanks
Penny
I manage the IT service for 2 companies and one of them wants to start to use Skype to communicate with one of their customers out in China at the customer's request.
I told them that I didn't think it was safe practice in a business environment but checked with our ISP who manages our Watchguard firewall.
They ran some tests with me sending Skype messages to someone on the outside and they said they could not see any particular traffic eminating from my IP address unless we switched every last bit of logging on. Then we could see traffic but it was encapsulated so we couldn't tell what was coming in or going out using Skype, and we couldn't control it. They told me this was a dangerous practice and to steer clear of it, which we have.
However, a friend of mine who works in support for a very large multi-national has been given a Skype phone to keep in touch with his engineers when they are out on site.
So is his company ignorant of the security implications of using this, which seems unlikely as they have teams of Cisco firewall engineers, or have they found a way to tag and control it?
I would be grateful if anyone had any information on this so I can make a definite statement to our users about whether they can use it or not.
Thanks
Penny