Is it safe to adjust the FDN feature on a 3904 ACD phone? 2

[techdgrubbs]

Is it safe to adjust the FDN feature on a 3904 ACD phone without corrupting it? ex. ld 11, chg, easy, FDN xxxx? Instead of hunting to vmail, I want it to hunt to another DN.

 

[Wanebo]

It's never safe to do an easy change on an ACD set.

 

[techdgrubbs]

Thanks Wanebo,

How would I go about changing that feature safely? Should I do a LD 32, and DISU the TN?

 

[techdgrubbs]

PT0000
REQ: prt
TYPE: tnb
TN 4 0 14 13
SPWD
DATE
PAGE
DES

DES IS
TN 004 0 14 13
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
MRT
ERL 0
FDN 4401 <<<<----------- need to change
TGAR 1
LDN NO
NCOS 5
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
SCPW
CLS CTD FBD WTA LPR MTD FND HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD AAD IMD XHD IRA NID OLA VCE DRG1
POD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CDMR PRED RECD MCDD T87D SBMD
PKCH CROD ELCD VMSA
CPND_LANG ENG
RCO 0
HUNT 4401
LHK 4
LPK 4
PLEV 02
PUID
UPWD
DANI NO
SPID NONE
AST
IAPG 0
AACS YES
ACQ AS: TN
ASID 17
SFNB 2 3 4 5 6 7 8 9 10 11 12 13 15 16 17 18 19 21 23 28 29 33 35 36 37 38 39
SFRB 1 2 15 32 33 34 35 36 37 38 39
USFB 1 3 4 5 6 7 9 10 12 13 14 15
CALB 1 3 4 5 6 8 9 10 11 12
FCTB
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 ACD 8194195 8 7113965
AGN
01 NRD
02 MSB
03 AWC
04 SCR 1222 0 MARP
05 ACNT
06 ADL 16
07 ADL 16
08
09 ADL 16
10 SCN 2424 8
CPND
NAME Help Desk, voice mail
XPLN 27
DISPLAY_FMT FIRST,LAST
11 XMWK 4401 2424
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16 1079
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 23 JUN 2017

 

[bignose21]

All Wanebo is saying is don't use easy change, so just chg/3904/004 0 14 13 and press enter till you get to FDN change it and press enter all the way out.

 

[techdgrubbs]

Ohhh, ok, got it! Thanks so much Bignose21 & Wanebo. I'm going to just do an ld 11, chg and answer NO to easy change, then enter until I get to FDN, then enter the new value, then enter all the way through the rest of the prompts.