Is it possible to use this phone system as a "Clock In" tool ?

[HuyNguyen]

I am trying to create a "clock in" system for employees. I was thinking about using the phone system. Is it possible to implement this? If it is, how could I do this? any input will help. thanks

 

[Morrack]

Apple pie. Ensure your voicemail email feature is working. Then create a shortcode that when dialed from any phone will go to a VMPro module that does nothing more than prompt for an employee number, then sends an email to HR (or wherever) with "Employee $KEY just clocked in". The email header will contain the date/time info.

You could create a second shortcode to go to a second module that would be very similiar, for clocking out.

Neat idea - employees could dial these shortcodes from any phone, including a cheap pots phone hanging on the wall by the warehouse entrance or whatever.

Peter

 

[IPGuru]

A cheap & sneaky solution form peter but it would require a bit of work form the accounts dept ( & we all know how much they like Work)
Another option is to use forced login on all ext & report from CCC (I suspect a clocking in machine would be cheaper).

 

[Morrack]

I was visualizing factory or warehouse workers, not desk workers - for desk workers I agree either CCC or a punch in machine would work.

Or, taking my first solution and spending a tad more money you could use the IVR licence and interface with a DB instead of emailing. Again a punch in machine would be cheaper, but this way staff could clock in/out from anywhere there is a phone.

Peter

 

[IPGuru]

I like the Idea of the DB interface!
I keep forgetting we can do thet now (Not had a good excuse to play with it yet :-( )

1000 lines - I must remember ALL of the features available in IP Office ( & which ones are without bugs)

 

[Morrack]

I start salivating every time I think about playing with the IVR capabilities - but my boss won't buy me the licence! Whaahhh!

Peter

 

[IPGuru]

Try to get registered with avaya for the field trial & blag a fee one!

good luck.

 

[MrIPO]

What about the Blue Pumkin Interface for CCC ??

 

[Morrack]

How would a workforce management interface help? That gives you call center metrics meant to run through erlang C routines to forecast staffing requirements. Can't see it helping for clocking in warehouse/factory workers.

Unless you're referring to the clocking in call center agents - yep you could use it for that (tie into payroll database), although I think you need to have CCC already (in which case you could just run a report) to use the workforce management interface, pretty sure it relies on the archiver database. Is this not the case?


Peter

 

[MrIPO]

Whoops completly missed the idea.!! Must of had a bad day