is it possible to use ACT 8 in Windows 7?

[kbpress]

When opening an attachment in any of the office 2003 programs from the history tab the file opens but hangs for upto 5 minutes before it becomes free and it is then possible to process it normally.

 

[GLComputing]

Do you mean ACT! 2006 (8.0) or ACT! 2008 (10.0)?

What's the full version/build (from Help | about)?

Also note:

ACT! 2006 (8.0) used SQL 2000 - which Microsoft never made compatible with Vista or Windows 7

ACT! 2008 (10.0) may work, but isn't fully supported on Win 7 as that support was added only in ACT! 2010 (12.0)

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

http://blog.glcomputing.com.au

Join the LinkedIN ACT! Fanatics Group

http://www.linkedin.com/e/gis/49896

 

[kbpress]

ACT 2006 (8.0.2.81) All functions within ACT work correctly with the exception of the initiation of an Office 2003 file. These also work correctly once they become free.

 

[GLComputing]

It could be that it's trying to access registry items that it doesn't have access to in Windows 7. If so, there may not be a fix.

When it happens, is there any error in the Windows Event Log?

You might apply the latest Hotfix to see if that helps:

http://kb.sagesoftwareonline.com/cg...ine.cfg/php/enduser/std_adp.php?p_faqid=18426

If sharing the database, all users must update!

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

http://blog.glcomputing.com.au

Join the LinkedIN ACT! Fanatics Group

http://www.linkedin.com/e/gis/49896