Zefir,
I punish my visitors in the same way Blockbuster Video punishes Beta VCR owners, or Camelot Music punishes 8-track owners. Technology moves on and I have no interest in servicing people who still use IE3 with the best I have to offer. Sure, I make my pages "visible" to them, but they don't get the benefit of it necessarily looking pretty. If they want the products, they can get them. But they have to upgrade their browser if they want a good user experience. Most brick-and-mortar stores don't put braille sales signs on all of their products, but that doesn't mean they don't want to sell to the blind. I consider technologically challenged people to be disabled. If they want to shop online, then they better get a technologically normal friend to be their "eyes".
I support legacy technology back a few generations. Some of my sites are still built for the 3.0 browsers. Last year, I stopped accomodating those browsers when more than 90% of users had 4.0 browsers or better. Now I support only 4.0 and up. People have had like three years to upgrade. That is plenty of time to go out and get a FREE product upgrade if not an entirely new computer system with it preinstalled. And most people have done exactly that. The others will follow soon since all of the webpages they go to do not display correctly.
The industry has made the same change in respect to screen resolutions. It used to be that you absolutely had to accomodate 640x480 pixel resolution. Now, only 5% of people use that resolution, so 95% of businesses have upped their minimum to 800x600 where most of the population is and exceeds. This is so that those with average technology can get a good experience.
Unfortunately, the common practice in pubic policy is to dumb-down to the lowest common denominator. Fortunately, business policy can see the value of catering to the largest population and asking the lowest common denominator to smart-up to average or be left out. Capitalism is not a charity practice.
And I get info about which browser, screen size, color resolution, operating systems, search engines, etc. that my customers are using from the user logging and statistics programs that I run on all of my websites.
Sincerely,
Tom Anderson
CEO, Order amid Chaos, Inc.