The person who was long responsible for the Nortel system retired at the end of January.
He had an old HP laptop running Windows XP that had all the software he used with the Nortel.
When he retired he gave the computer to HR who was supposed to give it to me, instead they gave it to the outsourced IT vendor who sent it to recycling.
So now I sit here using my office PC, a Dell Optiplex running Windows 10 Pro and I am finding that the CallPilot BRU process freezes about a third of the way through when the backup folder is approximately 1MB in size. If I end the process and restart the application will offer to start over from the point it failed and from there the progress bar will go quite a bit further but the folder doesn't actually grow.
The Windows 10 compatibility wizard set the application to run in Windows SP3.
Running as an administrator makes no difference, turning off the Windows firewall makes no difference.
Why we’re still using this system in 2021 is a long story that boils down to a Shoretel upgrade a decade ago left the senior management so angry that nobody is willing to touch that third rail as everyone involved in the Shoretel project got fired.
He had an old HP laptop running Windows XP that had all the software he used with the Nortel.
When he retired he gave the computer to HR who was supposed to give it to me, instead they gave it to the outsourced IT vendor who sent it to recycling.
So now I sit here using my office PC, a Dell Optiplex running Windows 10 Pro and I am finding that the CallPilot BRU process freezes about a third of the way through when the backup folder is approximately 1MB in size. If I end the process and restart the application will offer to start over from the point it failed and from there the progress bar will go quite a bit further but the folder doesn't actually grow.
The Windows 10 compatibility wizard set the application to run in Windows SP3.
Running as an administrator makes no difference, turning off the Windows firewall makes no difference.
Why we’re still using this system in 2021 is a long story that boils down to a Shoretel upgrade a decade ago left the senior management so angry that nobody is willing to touch that third rail as everyone involved in the Shoretel project got fired.
