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Is anyone successful in using Epicor with a deep BOM?

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JohnOlsen

Technical User
Mar 7, 2008
1
Is there anyone out there using the Vantage software with a very deep bill of material(12 levels or more)? We have been trying since August 2007 to get an installation running. It looks like the check in and validation process grows exponentially with number of levels and the application faults after running 1.5 hours without completion.

We have also had the server issues described in the message of Jan 15 in this forum. Things have improved with a patch, but still users get kicked off.

We have had very poor support from Epicor. They send one "consultant" after another each knowing only a tiny portion of the product. Any suggestions of either a techincal nature or concerning how to get Epicor to support their product would be apreciated.
 
Try an Epicor reseller rather than Epicor themselves.

Software Sales, Training, Implementation and Support for Macola, eSynergy, and Crystal Reports

"What version of URGENT!!! are you using?
 
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