According to the free version of AVG, i have a trojan named IRC/Backdoor.Flood. The AVG software is simply identifying the problem, but not rectifying it. Per someones advice, I tried to run the AVG program after booting to Safe-Mode. Unfortunately, I could not open the AVG program while I was in Sage-Mode.
Should I have been able to run it from Safe-Mode(maybe I didn't give it ample time to open?)?
What would cause the virus checker to detect but not clean a virus?
I was told that McAfee mwy offer a utility to clean this particular virus. Is this a common practice?
I would truely appreciate any help on this. Sorry if my questions seem trivial, but I do not know much about virus protection. TIA...Derek
Should I have been able to run it from Safe-Mode(maybe I didn't give it ample time to open?)?
What would cause the virus checker to detect but not clean a virus?
I was told that McAfee mwy offer a utility to clean this particular virus. Is this a common practice?
I would truely appreciate any help on this. Sorry if my questions seem trivial, but I do not know much about virus protection. TIA...Derek