ipview is empty on all machines

[minicompbx]

Hello,

It has been some days that our ipView client do not report any information. The clients are starting to complaining about this matter. I verify on the server side and they have correct ip but still not working.

Any ideas.

Thnank

 

[Firebird Scrambler]

Your IP view should have the RCC Server IP address. Can you ping the RCC Server OK?. Have you rebooted the RCC Server?.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[minicompbx]

Yes I am able to ping the rcc contact center server
No did not reboot the server. I do not have the permission for that until now....

 

[gberger]

Go to contact center connection,re-enter the ccrs password and confirm it then reselect the IP adress of the RCC pc.
That should fix it.