ipView & Reporting Freeze

[ctpteletech]

I am having an issue with BCM 400 and 450's with the ipView and Reporting applications freezing up. I am using server 2003 and all of my locations are having this issue intermittenly. I have to restart RCC Launcher to resolve the issue or reboot the server. As anyone seen this?

 

[justaskwhy]

verify that .net framework 2.0 sp1 or sp2, .net framework 3.0 sp1 or sp2 and .net framework 3.5 sp1 is not installed. If they are start with framework 3.5 first to uninstall then work down from there. RCC does not appreciate these versions of .net. Only .net framewrok 2.0 works best with the newer versions of RCC. Also verify tha MSXML 6.0 SP2 is not installed. Hope this helps.