IPSec on the BCM

[mkbloomfield]

I have a customer using the VPN feature of the BCM. I have never installed this feature so please bear with me if I word this incorrectly. In short, the IPSec tunnel between the BCM and their Cisco 3030 VPN Router keeps going down. An inspection of the BCM shows that some of the NT services are down (all lights are flashing, can't log into Unified Manager); however, their voice mail and IP phones stay up and can make and receive calls but the time and date are completely off. A reboot resolves this issue but it will reappear within two weeks.

This BCM is a 3.7/400 chassis with the latest patches. It does not suffer from the BFT capacitor issue, in fact, when the problem originally surfaced the customer swapped out the box with a new one and the problem continued.

Any ideas?

Thanks!

 

[bcmpimp]

Yo M- Give me a chance to solve it

J in H town

 

[acewarlock]

Sounds more like a power problem than a BCM problem.

 

[nsantin]

We had a lot of issues with the VPN features on our BCM (200/3.6), found it too unstable for a mission critical system and ended up abandoning it for a contivity solution.

Probably not the answer you wanted to hear, but im sure its an opinion shared by most.

 

[biv343]

I agree with nsantin - we experienced the same thing. The price difference between the IPSEC auth code and a Contivity 1010 isn't that much, and the 1010 is a lot better at VPN than the BCM is.

Not that that helps the original posters issues any though....