So I've got a system where we need to override/disable DND on all handsets (9608s) and then page all phones as a PA system. Is there a way to either force disable DND or override it so that the phone will always answer the page?
if the page always comes from the same Extn then adding it to the DND exception list should work but if this is a critical page then you would be better served by a dedicated paging amp
So after some testing a poking around with VMPro this is actually possible by using a Generic command to Set the do_not_disturb var on a user to 0, then using a custom variable setup that increments by one to apply to an extension range until it hits a defined limit.
I found that adding the extension to the DND exceptions does not work because I was using a group, you just get a busy signal if you try to Dial Paging that group.
Not an ideal solution I know, but it's what we've got to work with.
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