Jimmyjoe1975
Technical User
Hi,
I have created a topic, with a Task Flow with a Start >> Announcement Script (1 annoucement) >> IVR Script >> Announcement Script (1 annoucement) >> Drop.
Then in the IVR Script I have a Start >> Announcement >> End.
I make a call to the topic and I get the first announcemnt from the Task Flow and the last announcement from the Task Flow, but no the one from the IVR Script. So the Flow is ok with the part of the Task Flow but the IVR Script do nothing except send the call back to the Task Flow.
I tryed a lot of actions in the IVR Script, like Annocument plus DTMF, Call, Drop, Consultation,...and only worked the Drop and Consultation actions, so it means it establish the connection with IVR Script but it doesn't do some actions.
Does it happened to somebody?
Thanks
I have created a topic, with a Task Flow with a Start >> Announcement Script (1 annoucement) >> IVR Script >> Announcement Script (1 annoucement) >> Drop.
Then in the IVR Script I have a Start >> Announcement >> End.
I make a call to the topic and I get the first announcemnt from the Task Flow and the last announcement from the Task Flow, but no the one from the IVR Script. So the Flow is ok with the part of the Task Flow but the IVR Script do nothing except send the call back to the Task Flow.
I tryed a lot of actions in the IVR Script, like Annocument plus DTMF, Call, Drop, Consultation,...and only worked the Drop and Consultation actions, so it means it establish the connection with IVR Script but it doesn't do some actions.
Does it happened to somebody?
Thanks
