IPOCC UI ''no local telephone configured''

[nortavaya]

Hi all,

I have issue with IPOCC UI, I type the login, password and extension of the agent and it logged in succesfully

But, when I go to the telephone section of UI, I see ''no local telephone configured'', so I cannot change status or sign in...etc

I have already IP Phone connected and registered, Extension configured in the IPOCC...etc

Please do you know what can be the issue ?

Thank you