May 14, 2017 #1 Irshad78 IS-IT--Management May 16, 2016 110 SA Is Only Administrator able to view Real-time view and Reporting ? Even after i give real-time and reporting rights to user's still he don't see these when he log's in.
Is Only Administrator able to view Real-time view and Reporting ? Even after i give real-time and reporting rights to user's still he don't see these when he log's in.
May 14, 2017 #2 sstevancevic Technical User Aug 22, 2011 67 RS You can use Agent Status Reports and Contact Detail Reports for Agents: Administration-Configuration-Agent Profile-Privileges-Others-Task Reporting If you want to use Realtime Information and Reporting, you need supervisor license. Upvote 0 Downvote
You can use Agent Status Reports and Contact Detail Reports for Agents: Administration-Configuration-Agent Profile-Privileges-Others-Task Reporting If you want to use Realtime Information and Reporting, you need supervisor license.
May 15, 2017 Thread starter #3 Irshad78 IS-IT--Management May 16, 2016 110 SA Thanks Upvote 0 Downvote