I am having an issue with transferring in a IPOCC Task Flow with an IVR to an external destination as a short code on Voicemail Pro when my task has an IVR in the call flow. When I go right to the external destination in the same task flow it work as expected. When it goes through an IVR for option selection it goes to the correct option but the call drops after 1 second on the the remote side but the call stays connected on the originating side. I also tested to a direct extension and it does the same thing. I have locked down the codec on the both the SIP extension and the system to the same codec, so it is not a codec issue that I can see. Has anyone run into this issue or have an idea what is causing this?
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IPOCC Immediate dropping of call when using IVR
- Thread starter kevykevg
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holdmusic34
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I haven't run in to this issue, luckily I've only had to touch it in the lab, but a new forum has been started for IPOCC in case you aren't aware.
1 sec disconnect? Is analogue involved somewhere (extension)?![[ponder]](/data/assets/smilies/ponder.gif "[ponder] [ponder]")
forum1831
"There is one hope, and, as usual, it's Norwegian!"
Professor Farnsworth, Futurama
1 sec disconnect? Is analogue involved somewhere (extension)?
forum1831
"There is one hope, and, as usual, it's Norwegian!"
Professor Farnsworth, Futurama
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- #3
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