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IPOCC Dialer - import CSV customer-list not displaying !!

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nortavaya

Technical User
Sep 20, 2006
415
MA
Hi all,

I have prepared csv file with customer numbers to imported into IPOCC dialer, and dialed by agents (Preview).
When import the file, and go to display all jobs, I cannot see the numbers (existing on the file imported)...!!!

The format of file I think was correct, also for control file..

any suggestion ??

thank you
 
@nortavaya:

[ul]
[li]The name of the import file must be the same as the name of the control file. The only difference is the file extension.[/li]
[li]Both files must be in the same folder[/li]
[li]The data of a record is separated with semicolons[/li]
[li]The entry is case-sensitive[/li]
[/ul]

Example

File name of the import file: Example.csv
Import GmbH;Stuttgart;0815;0711/4722;imports all;Agent_5
Export GmbH;Munich;0207;089/4712;exports all;Agent_3
Polzer Peter;Frankfurt;0816;069/4713;Developer;Agent1
File name of the control file: Example.txt
Name
NOP
CustomerNo
BusinessPhone
NOP
Agent
 
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