IPOCC customize realtime view

[nortavaya]

Hi all,

The customer want to customize one realtime report in order to see on the same table (agent informations and incoming informations)

I know this is possible if we create new realtime file and put many elements on the same view (table, graphic...etc), but the customer want to know if possible to mixte many informations on the same table (build a new table with column selected by the customer)

is it possible in IPOCC ?

Thank you.

 

[janni78]

No

"Trying is the first step to failure..." - Homer

 

[nortavaya]

Thank you

 

[nortavaya]

Hi janni78,

is it possible to customize realtime report through IPOCC Wallboard..?

Thank you