IPOCC and VMPro

[DaniWG]

Hello ,,

I have finished at the LAB configuration and Programming IPOCC Rls10, completed programming IPO, and test connection and all is ok.
Now, I need to use VMPro to route the calls to the topicnot directly from ICR in IPO.
For Example ( for customer service please Press 0) now what should I put specific tab under transfer or assist transfer block to directly connected me to IPOCC ?

Thanks

 

[janni78]

To the ipo shortcode pointing to that Topic.
The same number you would use in ICR.

"Trying is the first step to failure..." - Homer

 

[DaniWG]

Hi Jannii78,

You mean this:

Code: 90xx
Feature: Dial Extn
Telephone Number: 250|>>.
Line Group ID: 0

Thanks.

 

[janni78]

Yes!

"Trying is the first step to failure..." - Homer