IPO500v1 R9.0.4 started showing "system incompatibility" again!!! NOOOOOOO!!!

[headcase69]

thread940-1757588

hey guys,

i started a thread about this a while back (may has been 180 days?) and thought i had this figured out? obviously not!! i have a couple of "VPN phones" set up and had working, but now they see this "system incompatibility" message....... again!!

all extensions/users are the 4621 SWIP phones that are in the office. i have several extra IP endpoints (as far as licenses go) so it cant be that? one of my guesses.... they did have these phones working on the old 406v2 R5.0.26. i upgraded them to the IPO 500v1 R9.0.4 when they opened another building across the street so we could network them. should i set that "SMBLIC = 1" (or whatever it is) in the appropriate file???? other than that, all is working good except for these dang VPN phones?!?!?!?!

im getting frustrated, the customer is getting frustrated..... i could really use some help here!!

thanks for looking and any suggestions would be great!!

 

[mforrence]

If it's a building across the street with multiple phones, I would make a point to point VPN, bypassing the need to use VPN in the phone.

 

[headcase69]

Thanks for the reply.... We did that and works great. These VPN phones are for a couple of remote workers that live in another state.

Thanks again...

 

[gwebster]

Maybe try a current model such as the 9608G?

 

[janni78]

Does System Status show any alarms?

"Trying is the first step to failure..." - Homer

 

[Westi]

I just had a look into the Matrix for R9.0 and it seems the 4600 series phones is not in the list of phones that are working on it

Joe W.

FHandw, ACSS (SME)


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